A positive employee onboarding experience is key when it
comes to making a new employee feel at home from the get-go. Starting a new job
can be stressful but
it doesn’t have to be. A standard onboarding process focuses on getting an
employee up to speed as quickly as possible, familiarising them with office
protocol and easing them into the company culture. A positive onboarding
procedure can create an inclusive working environment and in turn, can impact office
productivity and retention for the better. Here are five tips to help you
onboard new employees like a boss.
Cover the Basics Without Boring New Employees
A good rule
of thumb is to keep onboarding simple yet interesting. This could mean anything
from ensuring the new employee has a desk set up and a working desktop PC
not to mention a login from day one. It makes sense to have their first day
planned out and yes, getting a new employee up to speed often involves endless
paperwork and admin tasks, but welcoming a new member to the team should be
about more than filling in forms and a speedy office tour.
a buddy to help them navigate their first day and fill them in on all of the
company quirks. While knowing where the restrooms are and finding their way
around the canteen is essential, don’t forget to include an introduction to
company culture. Knowing where the best local coffee shop is, where to top up
their stationery supplies and filling them in on dress down Fridays will help a
new employee find their feet. Nothing will alienate a new employee quicker than
turning up on casual Friday suited and booted.
Make it Personal
Often employee onboarding can be tedious and impersonal and
adding a bespoke touch is a win-win situation for both the company and the
employee. After all, poor onboarding techniques
can cost a company dearly with research showing the
cost of replacing a staff member stands at 30k.
If your process only covers the basics, consider adding in
team building exercises or activities to broaden an employee’s skill set. This
will make a newbie feel valued and a welcome part of the team. Putting your own
spin on the introduction process can make your onboarding techniques altogether
Highlight the Here and Now, and the Bigger Picture
Making sure a new employee has all of the relevant company
information in a timely manner is paramount. Provide them with an employee
handbook from the very start and drip feed important information about company
values and policies over time to make absorbing it manageable rather than
overwhelming. With only a small window to keep new employees interested in the
role and your company, it makes sense to not only show them how to do their job,
but the opportunities they can obtain in the future.
Extend the Onboarding Process
seven days are crucial in terms of job satisfaction, employee engagement and
productivity, but while it may only take a week or so for an employee to settle
in, this is not a signal to bring your onboarding process to a halt. An
onboarding procedure that is too short can leave a new employee feeling as
though he or she has been left to sink or swim and the general feeling towards
the company can be underwhelming as a result. Rather than overloading them with
information then leaving them to fend for themselves, extend the onboarding
process and break down the process week by week.
Don’t Forget About Feedback
Even at this early stage, the importance of positive
feedback shouldn’t be underestimated. This is an important part of the
initiation period and feedback gives new employees a simple way to get up to
speed and excel in their role.
Your company onboarding process should be a driving force
when it comes to employee engagement and it is vital to cover all bases. A easy
way to gauge the success of your onboarding process is to ask the employees
that have experienced it. An employee survey will give you valuable feedback
and help you to identify areas where it could be improved.
Is your employee onboarding process up to
scratch? Let us know on Twitter @viking_chat.